Embedded Files
- When will ship out my parcel?
We will ship out your order in 1-2 working days.
2. How long does it take to receive my parcel?
2. How long does it take to receive my parcel?
Your order will be delivered within 1–4 days in West Malaysia and approximately 1 week in East Malaysia.
3. Is it ready stock in Malaysia?
3. Is it ready stock in Malaysia?
Yes, all our products are in ready stock and shipped from Malaysia.
4. How to place orders?
4. How to place orders?
To get the best price, WhatsApp us with the promo code shown on our Home Page. You can also place your order through our Shopee, Lazada, or TikTok shops.
5. How do I cancel my order?
5. How do I cancel my order?
If you have not yet paid for your order, you may cancel it at any time. Once an order has been paid for and dispatched, we are unable to cancel it.
6. Why is my order late?
6. Why is my order late?
We always aim to deliver your order within our standard delivery time. However, unexpected factors may occasionally cause delays:
Delivery to rural areas may take an additional 1–3 working days.
Delivery times may be longer during sales periods or public holidays.
7. Do you provide gift card and note writing service?
7. Do you provide gift card and note writing service?
Yes! Some of our gifts, flowers, and puzzle products include a gift card and note-writing service. Feel free to contact us for customisation.
8. Can I track my parcel?
8. Can I track my parcel?
Yes, you will receive a tracking number once your order is shipped.
9. What if I missed my delivery?
9. What if I missed my delivery?
The courier may attempt redelivery or contact you directly. You can also track your order using the tracking number provided.
Still have questions?
Feel free to reach out to us via WhatsApp or Shopee Chat. We're always happy to help!
Page updated
Google Sites
Report abuse